Refund policy

A. Cancellation policy

Introduction

Consumers have a right of withdrawal according to the following conditions: Consumers
is any natural person who concludes a legal transaction for purposes that
predominantly neither their commercial nor their independent professional activity
can be attributed to:

Right of withdrawal
You have the right to terminate this contract within fourteen days without giving any reasons
to revoke.
The cancellation period is fourteen days from the day on which you or one of you
a named third party who is not the carrier takes possession of the last goods
have or has.
In order to exercise your right of withdrawal, you must contact us (Andreas Bremerein,
Goldensteelcycles, Seltsamplatz 18, 91301 Forchheim, Germany, email: info@goldensteelcycles.com) by means of a clear declaration
(e.g. a letter or email sent by post) about your decision to enter into this contract
to revoke, inform. You can use the attached sample cancellation form
use, but this is not mandatory.
To meet the cancellation deadline, it is sufficient that you provide notification of the exercise
of the right of cancellation before the cancellation period expires.

Consequences of withdrawl
If you cancel this contract, we will have to pay you any payments we receive from you
received, including delivery costs (except for additional costs,
which results from you using a different type of delivery than ours
If you have chosen the cheapest standard delivery offered), immediately and at the latest
to be repaid within fourteen days from the day on which the notification of your
Revocation of this contract has been received by us. We use this for this repayment
the same payment method you used in the original transaction,
unless something else has been expressly agreed with you; in no case
You will be charged fees for this repayment. We can the
Refuse repayment until we have received the goods back or until you
have provided evidence that you have returned the goods, depending on
which is the earlier point in time.
You will have the goods immediately and in any case within fourteen days at the latest from the day on which you notify us of your cancellation of this contract
to return or hand over. The deadline is met if you receive the goods before expiry
send within fourteen days.
You bear the direct costs of returning the goods. The immediate ones
Return shipping costs will be charged for such goods due to their
condition cannot be returned to us normally by post
(forwarding goods), estimated at a maximum of around 70 euros for each such goods.
You are only liable for any loss in value of the goods if this occurs
Loss of value on one to check the nature, properties and functionality
the goods are not handled as necessary.

General information
1) Please avoid damage and contamination of the goods. Send the
Please return the goods in the original packaging with all accessories and all
Packaging components back to us. If necessary, use a protective one
Outer packaging. If you no longer have the original packaging, please worry
with suitable packaging for sufficient protection against transport damage.
2) Please do not send the goods back to us carriage paid.
3) Please note that the aforementioned numbers 1-2 are not a requirement for the
effective exercise of the right of withdrawal.

B. Cancellation form
If you want to cancel the contract, please fill out this form and
send it back.
At
Andreas Bremerein
Goldensteelcycles
Seltsamplatz 18
91301 Forchheim
Germany
Email: info@goldensteelcycles.com
I/we (*) hereby revoke the contract concluded by me/us (*).
Purchase of the following goods (*)/provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
______________________________________________________
Name of the consumer(s)
______________________________________________________
Address of the consumer(s)
______________________________________________________
Signature of the consumer(s) (only for paper notification)
_________________________
Date
(*) Delete what is not applicable